Ongoing Support

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Ongoing technical support is a core component of our service offerings. We not only design and install affordable solutions to fit businesses of all sizes but also provide technical support to your operations.

Support is managed using a service ticketing system that triages and assigns a technician to all incoming requests. Emergencies are handled with priority and all requests are managed with status tracking and technical notes.

For our clients with standing support arrangements, technical blueprints are maintained by our company which include warranty information, property layouts, technical related images, and configuration settings.

Click here to initiate a support request.