The first thing you should do is to follow the Getting Started wizard. When RedTail installs, it is automatically set to Configuration mode. When in Configuration mode the Getting Started wizard is available and enables you to configure the system in order to get it into Live (operating) mode.
There are specific requirements for getting the system into Live mode. If you are using the RedTail Accounting module, you must configure a General Ledger Chart of Accounts. Once the accounts are configured, you must then create opening balances for the accounts. From there you will then have an opening Balance Sheet and Income Statement. The Accounts Receivable (A/R) GL account must tie off to any historical opening customer balances. The Accounts Payable (A/P) GL account must tie off to any historical opening supplier balances. The Getting Started wizard will walk you through the step by step process for crating these accounts and opening balances.
If you are not using the RedTail Accounting module, skip this section of the Getting Started wizard and continue with the next steps. The system will launch with the default chart of accounts and you can use the default chart of accounts with zero balances.